Frequently Asked Questions

What is counseling?
Counseling is a collaborative effort between the counselor and client. Professional counselors help clients identify goals and potential solutions to problems which cause emotional turmoil; seek to improve communication and coping skills; strengthen self-esteem; and promote behavior change and optimal mental health. (counseling.org) More specifically, a drug abuse counselor works with the drug user in a therapy setting. His or her purpose is to find the root of the addiction and help patients progress into sobriety. Depending on the underlying cause of the addiction discovered, the counselor develops an individual treatment plan for each patient. To help their patients work past the addiction, counselors educate them about addiction and teach them how to move on through life without substance abuse. The main goal of a drug abuse counselor is to guide the drug abuser into sobriety through counseling. (drugabuse.com)

What is drug counseling like?
When you first meet your substance abuse counselor, he or she will discuss with you your addiction as well as your past. The counselor will attempt to get to know who you are and what may have caused the substance abuse. Through treatment, he or she will discover the most suitable way to lead you into a sober living lifestyle, with each meeting fine-tuning their plan of recovery. A drug abuse counselor will help you identify your addiction-related behavior patterns and help you confront behavioral and emotional issues that may be hindering your progress. Some sessions will be easier than others, but with each session comes more progress. (drugabuse.com)

What does PRP stand for?
Psychiatric Rehabilitation Program

What is the difference between PRP and TBS?
PRP is a service that works similar to case management (mainly for adults) or behavior management/parenting support (for minors). PRP workers typically see their minor clients about 4 times per month and adult clients approximately 6 times per month. These services are provided in the client's home, in the community or at our office (we also offer monthly support groups for our PRP clients). TBS is a more intensive services that is just for individuals who are 21 years or younger. TBS is more difficult to get approved and must be for cases with serious behavior concerns. TBS is typically used to prevent hospitalization or for kids who are transitioning out of the hospital. TBS can be approved for 10-40 hours per week but typically our clients are approved for 20-30 hours. This service is used to have staff in the home to assist parents when the behaviors are actually occurring and to help parents establish routines, provide structure, follow through with rewards/consequences etc. TBS is approved for 60 days at a time and then must be reevaluated/re-approved every 60 days. To make a TBS referral, you must complete the TBS referral form and submit a recent psychosocial evaluation. Please contact our office for more information and to obtain the TBS referral if you believe you have a client that may benefit from TBS.

Do you accept insurance? How does insurance work? Do you offer reduced rates?
Yes, we accept Maryland Medicaid products. We also offer sliding-scale fee for those with no insurance or who wish to pay out of pocket.

Is this confidential?
Yes! Information regarding your health care, including payment for health care is protected by federal law. Under these laws, Positive Steps’ personnel may not say to a person outside of Positive Steps that a client attends the program, and may not disclose any information identifying a client as an alcohol or drug abuser if part of that program, or disclose any other protected information except as permitted by federal law. Positive Steps’ staff, except as permitted by law, must obtain a client’s written consent before they can disclose information about the client for payment purposes. Generally, the client must also sign a written consent before we can share information for treatment purposes or for health care operations. However, federal and state laws permit us to disclose information, without a client’s written permission, under very specific conditions, generally when someone is in danger. You will be given very specific information about your privacy at your first appointment with Positive Steps.

How do I make a referral to the Substance Abuse Program?
Any individual interested in receiving substance abuse treatment may call our main number to schedule an appointment- 410-878-6404. If you are a professional wishing to make a referral on the behalf of a client you may download our referral form from the “contact us” page and fax to 410-779-9147. If you have any questions about making a referral please do not hesitate to call us.

How do I make a referral to the PRP Program?
In order to start PRP services, we must receive a signed referral from a licensed mental health professional. You may obtain a copy of the referral form from the “contact us” page. If you have questions about making a referral for PRP services please call our main number at 410-878-6404.
How do I make a referral to the OMHC?
Any individual interested in receiving mental health treatment may call our main number to schedule an appointment- 410-878-6404. If you are a professional wishing to make a referral on the behalf of a client you may download our referral form from the “contact us” page and fax to 410-779-9147. If you have any questions about making a referral please do not hesitate to call us.